woman suing for gambling payout; 13 others make the same claim
Atlantic City, New Jersey A Pennsylvania woman is suing the maker of a popular online slot game, claiming she mistakenly refused a $100,000 jackpot due to a product “mistake.”
New Jersey regulators revealed Friday that 14 gamblers, including Lisa Belloso of Yardley, Pennsylvania, filed the same complaint against the company, saying they were told they won far more than the manufacturer says they were actually worth.
Peloso says Las Vegas-based American Gaming Systems offered her only $280, but later raised the offer to $1,000.
In a lawsuit filed Thursday in US Camden County Court, Peloso accused the company of consumer fraud and other wrongdoing related to a jackpot it was told it won while playing on its cell phone in New Jersey on October 2, 2020.
“I am an experienced online player, and I was shocked when AGS officials, including the president of the company, told me they would not pay, even when I showed them the screenshot I made of the $100,000 jackpot,” she said. In a statement issued by her attorney Paul D’Amato.
“They said I actually won about $300, but then they offered me $1,000, saying we were ‘good people,’” Peloso said. “How many other players were in the same situation but agreed to settle a fraction of their winnings after being told that they Also ‘nice people?’
AGS did not respond to requests for comment on Friday.
The Capital Gains game she was playing was on an online platform hosted by Caesars Interactive New Jersey, although neither Caesars Casino nor its online subsidiary were named as defendants in the lawsuit. Caesar had no immediate comment.
The New Jersey Department of Game Implementation investigated the matter, writing to Peloso on August 27 revealing that AGS had “detected an in-game issue/error” that had erroneously failed to clear reward codes from previous rounds from the player’s screen.
“This error caused recipients to believe that their earnings in the bounty round were higher than their actual earnings,” Deputy Attorney General Jennifer Russo-Bells wrote.
It added that the state had taken regulatory action against AGS but did not say what that action was.
In response to a request from the Associated Press, the attorney general’s office revealed Friday that it had fined AGS $1,000 for failing to ensure the game was working properly. It is not immediately possible to determine whether the company has paid the fine or whether it is appealing the order. The attorney for whom the notice of infringement was served against AGS did not send a letter requesting comment on Friday.
The Notice of Infringement has not been posted on the Games Application Division’s website, which includes a fortnightly list of enforcement actions taken by the Director.
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